Online Forums

Technical support is provided through Support Forums below. Anybody can view them; you need to Register/Login to our site (see links in upper right corner) in order to Post questions. You do not have to be a licensed user of our product.

Please read Rules for forum posts before reporting your issue or asking a question. OPC Labs team is actively monitoring the forums, and replies as soon as possible. Various technical information can also be found in our Knowledge Base. For your convenience, we have also assembled a Frequently Asked Questions page.

Do not use the Contact page for technical issues.

Security Fixes without support-contract

Start
Prev
1
Next
End

1

support
Offline
Moderator

More

10 Feb 2022 18:08 #10610 by support

Replied by support on topic Security Fixes without support-contract

Hello.

This is somewhat of a moot question because we do not offer guaranteed support contract. Everybody is supported (through the Online Forums) in the same way (and, leaving aside confidential info which is handled by email, everything stays public on the Web so you can check how we do the support). Officially we only provide support for the latest version, but in reality we help with older versions as long as that it is practical.

Security fixes, if needed, would be only made to the latest (=current) version. Older versions do not get any updates.

Best regards

Please Log in or Create an account to join the conversation.