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problems with drag&drop tag value

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28 Feb 2022 15:54 #10664 by baldassarra
Replied by baldassarra on topic problems with drag&drop tag value
hello
you are right about the license.
I have tried the same unlicensed software on another PC and I have no problem. After 20 minutes it disconnectes rightly.
However, I have a registered license but i have not to register it on my end custmer's PC.

B.R.
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28 Feb 2022 15:29 #10661 by support
Replied by support on topic problems with drag&drop tag value
Hello.

Assuming that you have dragged the "Error message" to the cell H14, which now says "Run time is over the limit in license...", it means that the Excel Option is running on trial license. Exiting Excel and starting it again should give you another 30 minutes of operation, and so on.

If you are not a licensed user: That's the way it is designed. You need to purchase the license.

If you are a licensed user and believe that this should work: Please post here the full text of the error message in cell H14 (it is quite long).

Best regards

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28 Feb 2022 14:55 #10660 by baldassarra
Replied by baldassarra on topic problems with drag&drop tag value
hi
i tried drag & drop tag value and error value.
The results are Attached.
Can you help me, please?
B.R.
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26 Feb 2022 10:33 #10654 by support
Replied by support on topic problems with drag&drop tag value
Hello.

Please troubleshoot using the instructions here: opclabs.doc-that.com/files/onlinedocs/QuickOpc/Latest/User%2...0Option%20Troubleshooting.html

Best regards

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25 Feb 2022 09:04 #10653 by baldassarra
problems with drag&drop tag value was created by baldassarra
hi
i'm using excel page for to read a tag value from Live Point data in Connectivity Explorer. This tag has a non zero value.
When i do drag & drop tag value in excel page compare zero value and then this value disappears.
What is the problem?
Thanks
br

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