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Licence problem

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23 Jul 2024 13:49 #12972 by support
Replied by support on topic Licence problem
Hello.

Answered by email. The license key does not cover the version being used.

Regards

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23 Jul 2024 13:42 #12971 by m.spinsanti@swoa.it
Good evening,

only today a customer informed us that the connection software with his OPCUA machines has not been working for about ten days.
By doing an analysis, it emerged that the problem is related to the license but the report - in our opinion - is incorrect (see attached image)
Our client is urging us to solve the problem.
We look forward to hearing from you as soon as possible.
Regards
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